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Prudential Thailand offers exclusive medical teleconsultation promotion for AIS and AIS Fibre customers

Register before 15 October to enjoy a special rate via Pulse by Prudential app

Bangkok, Thailand, 3 September 2021 – Prudential Life Assurance (Thailand) Public Company Limited (Prudential Thailand) together with Advanced Info Service Public Company Limited (AIS), a leading Thai communications service provider, have teamed up to launch an exclusive medical teleconsultation service for AIS and AIS Fibre customers.

AIS and AIS Fibre customers can enjoy teleconsultation services at a special promotional rate, available on the Pulse by Prudential app, at only 199 THB (discounted from 375 THB) available from now until 15 October 2021. Pulse is an all-in-one digital health app and the first-of-its-kind to offer holistic health management in consumers in Asia.

This teleconsultation service is provided by Thai-licensed doctors who have extensive clinical experience at leading hospitals and are selected based on stringent standards. They have been specially trained and certified to provide online consultations and are able to diagnose ordinary ailments such as the common cold and flu, sinusitis respiratory tract infections, and possible COVID-19 exposure or infection in a virtual appointment setting.

Susan Fanning, Chief Health and Wellbeing Officer of Prudential Thailand, said, “This service on Pulse comes at a time of intense pressure on Thailand’s public health sector. Our digital healthcare solution is another tool for safeguarding the health and safety of Thai people during the COVID-19 pandemic. We have been working closely with AIS to offer their customers support during this pandemic including a market-first free COVID-19 insurance of up to THB 250,000 coverage, followed by additional free COVID-19 coverage of up to THB 550,000 to 1 million AIS customers.”

“In response to the widespread of dengue fever, we also offered special rates of PRUDengue an all-round and affordable insurance plan to safeguard AIS customers from this deadly disease. Therefore, we are delighted to leverage our partnership with AIS to make healthcare more affordable and accessible to their customers and we look forward to strengthening this partnership to make people live healthier and secured lives.”, Ms. Fanning added.

Bussaya Satirapipatkul, Head of Customer & Service Management of AIS said, “With our partnership with Prudential Thailand, we are able to provide our customers with health and wellness options. This campaign is one of the best possible offers that benefits our AIS customers to access a doctor from the comfort of their home."

AIS and AIS Fibre customers who want to access the service may do so by simply redeeming a reward via myAIS application to get a code for registration confirmation on Pulse by Prudential.

For more information, please contact Line OA @prudentialthailand or call 1621

About AIS

Advanced Info Service Public Company Limited (AIS) is the number one Digital Life Service Provider with the most spectra to provide service, including the 1420MHz band. The company has the most subscribers in Thailand, counting over 42.7 million subscribers as of March 2021. It is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of Video, the Cloud, Digital Payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into new areas of business such as AIS eSports and AIS Insurance Service. All of this supports a robust digital infrastructure for the country, boosts the industrial sector’s competitive potential and upgrades quality of life for all Thais.


About Prudential in Thailand

Prudential has operated in Thailand for more than 25 years through Prudential Life Assurance (Thailand) Public Company Limited. Prudential serves more than 1.6 million customers in Thailand and manages more than Thai Baht 112 billion of assets on their behalf. In 2020 the Thailand business grew IFRS operating profits by 23 per cent to USD 203 million and Life Weighted Premium by 8 per cent to USD 667 million. (31 December 2020 figures)



Pulse by Prudential (Pulse) is an all-in-one digital health app and the first of its kind in Asia and Africa to offer holistic health management to consumers. Using AI-powered self-help tools and real-time information, the app serves as a 24/7 health and wellness partner to users, helping them prevent, postpone, and protect against the onset of diseases. Pulse is part of Prudential’s region-wide strategy to provide affordable and accessible healthcare to everyone across Asia and Africa by leveraging digital technologies and best-in-class partnerships. 

Following the regional launch of Pulse in Malaysia in August 2019, Pulse is now available in a total of 11 markets in Asia and six in Africa, and includes a growing suite of value-add services, such as a symptom checker and health assessment, personal wellness services, and video consultations with certified doctors and specialists.

Since its launch, Pulse has been downloaded more than 30 million times (as at August 2021) in Asia and Africa. Pulse is currently available on the Apple/Google Play stores in Cambodia, Hong Kong, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Taiwan, Thailand, Vietnam in Asia, and Cameroon, Ghana, Kenya, Nigeria, Uganda and Zambia in Africa.