Select your language
Get The Latest Updates

Prudential Thailand supports employees with health and wellbeing initiatives, and conducive learning environment

Employees also go through upskilling programmes to thrive in an agile way of working. 'PRUAgile' transforms and revolutionizes the work experience to nurture a more agile and customer-centric mindset

Bangkok, Thailand, 14 October 2021 – Prudential Life Assurance (Thailand) Public Company Limited (Prudential Thailand) is committed to nurturing a work environment and culture that focuses on the health and wellbeing of every employee. The insurer supports its employees with physical and mental health initiatives to help them stay safe and healthy during these challenging times. Additionally, it offers a safe, inclusive and family-friendly work environment that encourages employees to volunteer and give back to Thai society.


Rosanun Chankasame, Chief Human Resources Officer at Prudential Thailand, said, "At Prudential Thailand, we put our customers at the heart of everything we do. But at the same time, we consider our employees as our first line of customers and put the highest efforts into making sure that they are physically safe from the pandemic in addition to taking care of their mental wellbeing.”


The key support activities arranged by Prudential Thailand during the pandemic include physical wellbeing, mental health, flexible work arrangement and financial wellbeing.

1. Physical wellbeing: wellness leave for post COVID-19 vaccination, influenza vaccines, COVID-19 insurance for employees, personal protection equipment, Antigen Test Kit, medical teleconsultation service (available via the Pulse by Prudential app), virtual online fitness sessions such as Pilates, HIIT and dance classes.

2. Mental wellbeing: weekly social connection events e.g. virtual concert, chit-chat sessions, art therapy workshops. The company also provides 24/7 consultation program or Employee Assistance Program (EAP) that offers a direct line to a licensed psychologist.

3. Flexible work arrangement including WFH (work from home) policy and monthly WFH allowance

4. Financial wellbeing such as staff investment program, share schemes and retirement savings


Prudential Thailand has also transformed itself with new ways of working under the 'PRUAgile' approach by helping employees to perform at their best based on an agile customer-centric mindset. It is leveraging its five Core Values of being Ambitious, Courageous, Curious, Empathetic and Nimble – to support employees in delivering exceptional customer experience for the Thai market.


PRUAgile is the ambitious cornerstone that empowers employees and enhances the company's speed-to-market capabilities. It has built an environment that allows employees regardless of their rank to be their best every day at work – even when working from home. A series of initiatives have been implemented to support the PRUAgile way of working including the design of the new office at Samyan Mitrtown, Agile Immersion Workshops, and the setting-up of Squad teams that bring together specialized personnel in each related field to brainstorm and find  effective solutions in their task.


Prudential has operated in Thailand for more than 25 years through Prudential Life Assurance (Thailand) Public Company Limited. Prudential serves more than 1.6 million customers in Thailand and manages more than Thai Baht 115 billion of assets on their behalf. In 2021 the Thailand business grew IFRS operating profits by 33 per cent to USD 101 million and Life Weighted Premium by 11 per cent to USD 343 million. (30 June 2021 figures).